We want you to be thrilled with your purchase; however, if you are not fully satisfied with your order, please contact our customer service team via any of the following channels about your request and we will get back to you soon. Customer service team are available Sunday through Thursday, from 10AM to 4PM Egypt Time

Email: support@razthecharacter.com

Instagram: Raz The Character (@razthecharacter) • Instagram photos and videos

Notes:

Item(s) must be in their original condition & packaging, unworn, unwashed and with all original tags attached

Returns are available within 5 days of delivery and are available on full-price items only

On-Sale items are NON-Refundable, and are only eligible for exchange upon item availability

International Orders are not subject to refund or exchange

Kindly be informed that shipping fees are non-refundable

If you request an exchange or refund, you will be responsible for covering any additional shipping and handling costs